Refund Policy

At LANABELLE, customer satisfaction is important to us.

If you receive an item that is defective, damaged, incorrect, or significantly different from its description, please contact us at support@lanabelle.com as soon as possible.

Please provide your order number and clear photographs of the item so that we can review the issue.

Return Conditions

For hygiene reasons, swimwear must be returned in its original condition and, where applicable, with the original hygiene liner, tags, and packaging intact.

Items that have been worn, washed, altered, damaged, or returned without required hygiene protections may not be eligible for a refund.

Refunds

Once an approved return has been received and inspected, we will notify you of the outcome.

If your refund is approved, the applicable amount will be refunded to your original payment method. The time required for the refund to appear may vary depending on your payment provider or financial institution.

Please contact us before returning any item. Unauthorized returns may not be accepted.

Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded under applicable law.